Shipping Policy

1. Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • You’ll receive a confirmation email once your order is placed and another email with tracking information once your order has shipped.

2. Shipping Options & Delivery Times

  • We offer multiple shipping methods at checkout, including standard and expedited options.

  • Estimated delivery times vary depending on your location:

    • Domestic : 3–7 business days

    • International: 7–21 business days

  • Delivery times are estimates and may be affected by factors outside our control, such as carrier delays, customs, or weather.

3. Shipping Costs

  • Shipping rates are calculated at checkout based on your location and chosen delivery method.

  • Free shipping promotions (if available) will be clearly stated on our website.

4. Tracking Your Order

  • Once shipped, you’ll receive a tracking number via email.

  • Please allow up to 48 hours for tracking information to update.

5. International Shipping

  • Customers outside [your country] are responsible for any customs duties, taxes, or import fees imposed by their country.

  • Spaceguy Y is not responsible for delays caused by customs or additional charges incurred.

6. Lost, Delayed, or Damaged Packages

  • If your package is lost or delayed, please contact the shipping carrier first with your tracking number.

  • For damaged packages, contact us within 7 days of delivery at [your support email] with photos of the damage so we can assist.

7. Address Accuracy

  • Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

8. Contact Us

For shipping-related questions, please reach out to us at:

📧 Email: info@spaceguyy.com